faq

Q: How long have you been interested in providing insight and support? How did you discover this was your talent?

A: I remember at the age of twelve, walking around the lake at sleep away camp with my older sister. I discovered how fascinated I
was with gaining clarity and understanding about life back then. My favorite class in high school was Sociology and in college it was
Psychology. I applied those interests throughout my business career, first as a buyer for Bloomingdale’s – focusing on customer
needs and wants and in later years applying customer motivation to the sales process at Oracle Corporation.

My business, Creative Insight Consulting, has been the next step forward in sharing my talents with businesses and professionals. I
have taken lessons learned throughout my life from the exploration of a multitude of philosophies, practices and programs and
developed “The Insight-to-Achieve Program.” This program is the best way I know of to make a difference in people’s lives.

Q: Who are your typical clients?

A: I work primarily with businesses and professionals from all different industries. “The Insight-to-Achieve Program” works across
all industries, including:

I’ve worked with small business owners, principals of mid-sized firms and senior executives within Fortune 500 organizations.
Professionals, perhaps like yourself, may or may not come to me through their company’s own involvement. Some companies will
budget one-on-one services for their associates. Many professionals prefer their companies remain unaware of their engaging my
services, particularly if a job change is involved.

Regardless of the working relationship, my clients have all achieved a certain level of business success prior to working with me.
Many are vice president-level or higher in Fortune 500 companies, award-winning sales professionals, or accomplished business
owners.

The common denominator for all of my clients is the willingness to explore their self-discovery process, breakthrough the “logjams”
preventing them from achieving the results they want and accomplish the challenges they desire.

Clients that have worked with me have made comments such as:

“I was able to expand my vision of what was possible in my life at the time and with [Joanne’s] support managed successfully to bring
it to fruition. “

Derek Anderson
President
UNItv

“You helped me clarify my goals and prioritize what needed to be done to achieve the point where my company and I personally
needed to be.”

John Kalmar
CEO
Jump Media

“Before working with Joanne I had no vision no focus and no belief in myself. Now I can see clearly and I KNOW that I can achieve the
goals I want to achieve.“

Kathleen Booker
Owner
What’s Next

“Before working with you I produced a lot but didn’t seem to get the results that I was looking for. Then I learned to stay true to my
vision and be honest with my achievements and started producing results that I was looking for.”

Suhrud Dagli
Co-Founder
NewBreak

Q: What makes you different from other consultants and coaches?

A: It is what I call “creative insight” -- my ability to gain insight, articulate that insight and guide my clients through an effective, results-
oriented process that sets me apart from other consultants and coaches.

My clients tell me:

“. . . Joanne’s uncanny intuition and ability to relate concepts as it relates to business and personal relationships is by far her best
asset.”

Michael Burkitt
President
Burkitt Insurance Brokerage and Financial Services, Inc.

“You are so insightful and efficient in understanding what the problems were I was facing. I appreciate your ability to empower me
toward the achievement of realizing that I could in fact achieve a level of self-confidence so that I could set goals and see them
realized.”

Phyllis Scretchings
Wardrobe Consultant

“I got tremendous amounts of insight and information from Joanne and I’m excited about processing this, beginning to put it into
action with my business and continuing to work together toward the next steps. . . “

Ary Ziv
President
DataGrasp, Inc.

“[Joanne’s] insight, warmth, and honesty make her coaching very powerful. . . . Joanne has been instrumental in isolating the
‘conflicts and questions’ at instrumental moments – and helped to bring my desired goals to fruition.”

Susan Lazar
CEO
Egg by Susan Lazar

Q: What is your coaching style?

A: My approach that is different from many coaches. I am not a “slap- you-on-the-side-of-the-head” type of coach!
My client sums up my style as follows:

“Joanne has a unique ability to motivate a person in simple yet powerful ways. She is not pushy but you know that it is time to take
action. She is not frantic but you sense the high energy level. She is a balanced and effective motivational force.”

Paul Rabinovitch
Executive Director
The Nature Conservancy
Long Island Chapter

Q: What’s your favorite type of client to work with?

A: My favorite clients have the willingness to gain self-awareness and go through “The Insight-to-Achieve Program” with an open
mind. They learn from their experiences and take courageous action even if they perceive risk is involved. And we have fun, laugh
and enjoy the process together!

Q: Who won’t benefit from working with you?

A: I attract professionals who are very goal-oriented people. They have achieved a level of success in their lives because they
understand that “if its to be, its up to me,”

My clients are typically familiar with taking action, once they have my support and insight along with clarity of goals. True leaders, they
see what needs to be done, and they do it. This is a key differentiation between Creative Insight Consulting clients and those who
won’t benefit as much from working with me.

Q: What is “The Insight-to-Achieve Program” and how does it work?

A: “The Insight-to-Ac heive Program” is the methodology I use to support businesses and professionals in achieving their goals.
The program is a four-step process that is easy to understand and execute on:

“THE INSIGHT-TO-ACHIEVE PROGRAM”

1. Your Discovery Process
I support you in seeing clearly, perhaps for the first time, with perceptive focus and understanding into the inner, authentic nature of
something. This step may include your own personal MAPP Assessment (Motivational Appraisal of Personal Potential) to further
discover what motivates you towards a more fulfilled life and satisfying career. To find out more about MAPP Assessments, please
click on MAPP.

2. Your Vision Session
You’ll turn newfound insight into a usable, productive force for goal achievement.

3. Your Action Plan
You’ll develop customized action plans for greater clarity and accountability to your goals and take action on those plans!

4. Your Results
You’re supported through the results process with future growth in mind.

My Unique Support System
I’ll support you throughout the process by:
- Articulating the growth process to encourage your courageous action
- Inspiring and empowering you to move forward
- Sharing professional and personal lessons learned from my own award-winning
career and life achievements.

Where did “The Insight-to-Achieve Program” come from?

The actual name of the program, “The Insight-to-Achieve Program” is new as of this year. However, the program’s roots go back to
1997. I incorporated parts of this program while employed at Fortune 500 companies, training hundreds of sales associates on
consultative sales and relationship selling techniques.

“I was lucky enough to work with Joanne at Oracle and then to be one of her clients at Creative. I was having difficulty with choosing
between a new career endeavor or continuing with my current line of work. Joanne provided great coaching as I made my difficult
decision. With her help, I was able to make the best choice keeping in mind what was truly important to my family and me.”

John Easthope
QAS
Senior Account Executive

Q: What results can I expect, and how soon can I expect them?

A: Your results and how quickly you achieve them will depend on who you are, what you want and if you’re willing to do whatever it
takes to get the results you say you want!

I can make a commitment to you that I will provide you will honest insight and support you with everything I have in my consulting and
coaching toolbox, including enthusiasm, patience and compassion!

Q: Can I speak to your current or former clients?

A: Sure! If you go to the Client Testimonials page of the website, you will find clients that have provided contact information. If you
see a client that hasn’t provided contact information, that means they preferred not to post their information, and would like to be
contacted through me initially.

Q: Will my return-on-investment pay off?

A: There are often tangible and intangible results gleaned from “The Insight-to-Achieve Program.” Much will depend on what your
goals are. Here are examples of clients who received notable return-on-investment (Please note: Your results may vary!):

“As a result of my investment of working with Joanne, I built an opportunity pipeline of over $10 million dollars of which $6 million
closed within 12 months.”

Steve Zampino
Software Account Executive

“I can’t quantify the benefits of working with Joanne. How could I put a value on finding a lifelong partner and starting a family
together? How could I estimate what that joy has been worth to me? . . . priceless!”

Paul Rabinovitch
Executive Director
The Nature Conservancy
Long Island Chapter

Q: How do we actually work together to implement the program?

A: The process starts with the mutual agreement to work together.

For “The Insight-to-Achieve Program” to be really effective, clients are asked to commit to the process for a 3-month minimum period
of time. This period is typically the minimum time it takes to change behavior and beliefs for the challenges clients are taking on.

We work together primarily by hourly telephone sessions, typically on a weekly basis. Although I’m on the east coast, I have clients
as far away as India who are able to participate via phone calls. I also work with companies on group conference calls if people work
virtually.

In addition to the support you’ll receive from me on the calls or the in-person meetings, each phone session you’ll get “homework
assignments” or action items based on the insight realized on the call that day. The homework further supports you in achieving your
goals, if you choose to do it.

Some clients touch base with me during the week to let me know how they’re progressing or if they need a quick moment of my time
via email.

You can cancel your commitment at any time with no financial penalty (as long as you are paid in full for the time we have already
worked together).

I realize that you may be like other professionals who are really busy so I offer a few really flexible ways of working together:

For information about corporate programs tailored to your specific needs, please Contact Us.

Q: What happens if I haven’t achieved my goals during the initial 3-month commitment period?

A: On average, professionals engage my services for six to nine months, depending on what they want to achieve and how rigorous
they are with the process. As they accomplish their goals, clients move on to new opportunities they’d like to work with me on . . .

“It’s funny, but you can be so good at identifying brand attributes and communicating consumer benefits for your clients, but when it
comes to doing the same for yourself, it seems to be an insurmountable task. Joanne helped me identify what value I would bring to
a new position and what I wanted in a new job. When an offer came, Joanne was there to coach me through negotiations. As I
progress through the new company, I know that circumstances will arise where I will need to think through my approach. And Joanne
will be there to coach me through it.”

Margie Kass
Vice President
Showtime

Business engagements range between three-months (for project-oriented goals) to two or more years. . .

“The relationship and trust that Joanne and I have developed over the years has been invaluable to me, not only on a business level
but personal as well. So much so, that I consider Joanne’s services a key component of my business.”

Michael Burkitt
President
Burkitt Insurance Brokerage and Financial Services, Inc.

Q: I’m ready to get started! What forms of payment do you accept?

A: Congratulations! Successful people tend to trust their instincts and take informed action. I accept credit cards and checks
through PayPal. I'll send you a link to PayPal which does not require you to have a PayPal account.

Q: I may want to get started, but I’m not sure. How can we stay in touch?

A: Please contact me through the Contact Us page, and introduce yourself! I’d love to answer any additional questions you may have.

MEDIA	ADVERTISING	NON-PROFIT	TECHNOLOGY
STAFFING	MANUFACTURING	SALES	BUSINESS DEVELOPMENT
RETAIL	SOFTWARE	INSURANCE	IMAGE CONSULTING
RECYCLING	CLIENT SERVICES	ENTERTAINMENT	FINANCIAL PLANNING

INDIVIDUAL PLAN	PLAN DETAILS	RATE
3-MONTH MONTHLY PLAN	1-HOUR PHONE APPOINTMENT	$500 / month (PAYABLE IN ADVANCE)
PAY-AS-YOU-GO PLAN	WEEKLY 1-HOUR PHONE APPOINTMENT	$150/PHONE APPOINTMENT (PAYABLE IN ADVANCE)
IN-PERSON PLAN	HALF-DAY OR FULL-DAY IN-PERSON SESSIONS	PLEASE CONTACT JOANNE DIRECTLY FOR MORE INFORMATION ON THIS PROGRAM FOR YOURSELF OR YOUR COMPANY.